The Majestic Hotel Kuala Lumpur is owned by YTL Group, the same group behind some other luxury hotel brand names in Malaysia, like JW Marriott and Pangkor Laut Resort. Thus the ‘wow’ service and small yet opulent touches are rather characteristic, though they are all branded differently.
Having been around since 1932, Majestic KL boasts a grand colonial-era building — reminiscent of Singapore’s Capella Hotel and Penang’s E and O — white, imposing, majestic looking. Once at the door, however, service is warm and attentive. “Good morning ma’am, welcome to Majestic Hotel.” “This is Eunice, and she will assist you with your check in.” “Ah were you the one who called regarding an early check in? Your room is ready now.”
The reception staff even helped me check the best way to get to the airport tomorrow morning for my early flight to Phuket, Thailand. I am also given the express check out option — a very thoughtful and proactive gesture.
Plush beds, LCD TV, mini bar and tea/coffee making facility, bath robes and the whole works in a well-appointed and elegant decorated white and earthy-color theme came as a delight rather than a surprise, being standard features one would expect of a luxury
hotel. But the bathroom caused a me to do a double take: there’s a bathtub with a tray right smack in the middle, AND a television! I wonder which channel to watch while I soak in it later tonight, maybe while sipping a glass of wine, too. Hee hee.
Toiletries come in colourful, generous-sized bottles — probably close to 100 ml each — the shampoo, shower gel, conditioner, and body lotion come in pomelo, cucumber, and mangosteen flavours. Soap bars are from Crabtree and Evelyn’s La Source range. What a delight!
Dining and room service are pricey–which is not a big problem since the hotel provides a regular shuttle service to KL Sentral, which is adjacent to the Nu Sentral Shopping Mall, and also Starhill Bukit Bintang, another shopping and dining haven.
This is another plus point for Majestic KL–since from KL Sentral train station it is easy to get to the Kuala Lumpur International Airport (KLIA) and KLIA2 either by bus, train, or a cab.
I am looking forward to my Thai tropical island getaway, but I will be sorry to have to leave Majestic tomorrow morning. So I will just make the best of my evening there–with service and surroundings fit for the Majesty.
Gonna hop on the free shuttle back to the hotel now!